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Web Interface drama will not go away!

From: Billing Dept
Date: Wednesday, June 18, 2003
Time: 10:57:37 am

Posted a couple of weeks back about the nightmare of the web interface
giving the "username and password" invalid screen after logging in
successfully and then clicking View Emails triggers this response

Even worse clicking the View Account info brining up another persons account
info. Well our customer who first discovered this and we promised it would
not happen again just discovered it again (what are the odds).

Only remedy I have found is that upon opening the FM Unlimited Web Server
machine you must then go to a workstation and access the database first from
there otherwise this chaos described above will prevail every time. Why do
you ask are we restarting this web server frequently well that is because
about 4 times a week it crashes when a customer is accessing the web
interface and doing an email update (which triggers the EIMS server events)

I am a user of macs (not primarily anymore) so don't have an issue per se
but I am growing really untrusting of Filemaker it seems to be really
unstable and flaky with its storage of info. Optigold is the best out there
so don't blame them just wish Filemaker would once and for all make a decent
actual enterprise level product

Has anyone got any other suggestions/tips for stability and web interface
reliability

Our set up is (W2K Server running FM Server 5, Mac running FM5 Unlimited due
to us needing to control an EIMS box)


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