Search Again: Re: Web Interface drama will not go away! From: Shawn Hogan Date: Wednesday, June 18, 2003 Time: 12:11:26 pm Billing Dept wrote: > Posted a couple of weeks back about the nightmare of the web interface > giving the "username and password" invalid screen after logging in > successfully and then clicking View Emails triggers this response > > Even worse clicking the View Account info brining up another persons account > info. Well our customer who first discovered this and we promised it would > not happen again just discovered it again (what are the odds). > > Only remedy I have found is that upon opening the FM Unlimited Web Server > machine you must then go to a workstation and access the database first from > there otherwise this chaos described above will prevail every time. Why do > you ask are we restarting this web server frequently well that is because > about 4 times a week it crashes when a customer is accessing the web > interface and doing an email update (which triggers the EIMS server events) > > I am a user of macs (not primarily anymore) so don't have an issue per se > but I am growing really untrusting of Filemaker it seems to be really > unstable and flaky with its storage of info. Optigold is the best out there > so don't blame them just wish Filemaker would once and for all make a decent > actual enterprise level product > > Has anyone got any other suggestions/tips for stability and web interface > reliability > > Our set up is (W2K Server running FM Server 5, Mac running FM5 Unlimited due > to us needing to control an EIMS box) What version of Optigold are you using? Also, make sure you are using the stock Web files that came with the version of Optigold you are running. - Shawn ---------------------------------- Shawn D. Hogan President, Digital Point Solutions http://www.digitalpoint.com (858) 452-3696 --------------------------------------------------- To subscribe, unsubscribe or to search list archive please visit http://www.optigold.com/lists/isp.html ---------------------------------------------------

Messages In This Thread: Web Interface drama will not go away! by Billing Dept on Jun 18, 2003 at 10:57:37 am Re: Web Interface drama will not go away! by Shawn Hogan on Jun 18, 2003 at 12:11:26 pm Re: Web Interface drama will not go away! by Billing Dept on Jun 18, 2003 at 12:20:28 pm Re: Web Interface drama will not go away! by Shawn Hogan on Jun 18, 2003 at 12:26:13 pm Re: Web Interface drama will not go away! by Billing Dept on Jun 19, 2003 at 7:41:23 am