Search Again: Re: error changing email password using customer web interface From: Jeff Meek Date: Thursday, June 19, 2003 Time: 12:12:49 pm > Hi, > > I am setting up the web interface for customer use. If a customer goes into > the email management screen and picks "Change Password", something isn't > working right. They enter the new password and click "Change Password". At > this point, the browser just hangs. Over on the web access system, a window > has popped up with "This feature is disabled. Enable it in the preferences > if you want to use it." That window will stay on the FM web access system > until you hit Okay. Once you do, then the customer browser will move back > to the email management screen. > > I searched through the list archives and found someone else who had this > problem. Unfortunately the archives didn't have a resolution. I am not > using Old Style server events. I am running OG 3.2.6. > > Any suggestions? > > Thanks, > Jeff Some followup information to this. The problem is definitely related to the change email server event running on the web access system. If I use the web interface to "Change Password", it changes both the email and radius passwords just fine. If I use the web interface to "View Emails", then try to "Change Password" on the main account from there, it changes the radius password, but gags on the email password with the strange pop-up window on the FM web access server. -Jeff --------------------------------------------------- To subscribe, unsubscribe or to search list archive please visit http://www.optigold.com/lists/isp.html ---------------------------------------------------

Messages In This Thread: error changing email password using customer web interface by Jeff Meek on Jun 19, 2003 at 11:43:30 am Re: error changing email password using customer web interface by Jeff Meek on Jun 19, 2003 at 12:12:49 pm Re: error changing email password using customer web interface by Shawn Hogan on Jun 30, 2003 at 9:02:00 pm Re: error changing email password using customer web interface by Jeff Meek on Jul 1, 2003 at 8:32:59 am Re: error changing email password using customer web interface by Shawn Hogan on Jul 1, 2003 at 4:59:58 pm