Search Again: Re: Reseller Signup Problem From: Shawn Hogan Date: Thursday, June 19, 2003 Time: 2:02:42 pm J.R. wrote: > No, it does not. Let me clarify what is going on, to paint a bigger > picture and give you some more details. All of our online signups have > the one default billing cycle item, for our dialup service. The setup > product ID is a different product, for setup fee. Online signups come > through fine, with only the 1 dialup product listed as their billing > cycle item. However, when a reseller uses the web interface they're > given to sign up new customers, it throws in 2 dialup product billing > cycle items instead of just one. This is not in the invoices, but the > actual billing cycle items itself. And it's only specific to reseller > signups, not just signups through filemaker interface or web interface. > Hope that helps. Thanks for your help Shawn! Are you using that same product ID for other types of signups and it's fine? Also, if you go to Maintenance & Preferences -> Clean Up -> Null Line Items... are there any listed? - Shawn ---------------------------------- Shawn D. Hogan President, Digital Point Solutions http://www.digitalpoint.com (858) 452-3696 --------------------------------------------------- To subscribe, unsubscribe or to search list archive please visit http://www.optigold.com/lists/isp.html ---------------------------------------------------

Messages In This Thread: Reseller Signup Problem by J.R. on Jun 19, 2003 at 1:03:08 pm Re: Reseller Signup Problem by Shawn Hogan on Jun 19, 2003 at 1:16:29 pm Re: Reseller Signup Problem by J.R. on Jun 19, 2003 at 1:59:26 pm Re: Reseller Signup Problem by Shawn Hogan on Jun 19, 2003 at 2:02:42 pm Re: Reseller Signup Problem by J.R. on Jun 19, 2003 at 2:57:35 pm Re: Reseller Signup Problem by Shawn Hogan on Jun 19, 2003 at 10:26:23 pm Re: Reseller Signup Problem by J.R. on Jun 20, 2003 at 10:43:03 am Re: Reseller Signup Problem by J.R. on Jun 26, 2003 at 11:08:26 am Re: Reseller Signup Problem by J.R. on Jun 26, 2003 at 3:42:26 pm Re: Reseller Signup Problem by Shawn Hogan on Jun 30, 2003 at 9:05:12 pm Re: Reseller Signup Problem by Shawn Hogan on Jun 30, 2003 at 9:19:04 pm Re: Reseller Signup Problem by J.R. on Jul 1, 2003 at 2:00:51 pm Re: Reseller Signup Problem by Shawn Hogan on Jul 1, 2003 at 5:55:21 pm