Search Again: Re: Reseller Signup Problem From: J.R. Date: Thursday, June 26, 2003 Time: 11:08:26 am Shawn, Some more information for you on this, I'm not sure how or why, but we're receiving 2 different email notifications when resellers sign up, one normal one saying someone signed up, then another saying a reseller has signed up an account. So that may have something to do with the 2 identical line items as well, but I'm not sure where to look for it. Is there something in Maint & Prefs to notify by email of reseller signup? I also noticed the reseller signup is not coming from the email address we have the normal signup notification set to, but rather "nobody@localhost" is where it is coming from. Thanks for your help. - J.R. On Friday, June 20, 2003, at 10:42 AM, J.R. wrote: > OK, I deleted all the Null Line Items, but after testing, I'm > experiencing the same problem still. When I go through the web > interface through the sales.html area, and set up a new customer, it > still sets up the 2 identical billing cycle items. Any other ideas? > Want me to privately send our server address to you so you can test > it? > - J.R. > > On Thursday, June 19, 2003, at 10:25 PM, Shawn Hogan wrote: > >> J.R. wrote: >> >>> We use this product ID as the default for our online web signups as >>> well as the default for any signups through Filemaker interface. They >>> work fine, they only list the one product ID in the billing cycle >>> items >>> list. >>> >>> It's only through the reseller web interface that it throws in the >>> additional product ID. >>> >>> The Null Line Items listed a LOT of lines of things. Are those >>> things I >>> need to delete? >> >> Yeah... delete them all and then try it... >> >> - Shawn >> >> ---------------------------------- >> Shawn D. Hogan >> President, Digital Point Solutions >> http://www.digitalpoint.com >> (858) 452-3696 >> >> >> --------------------------------------------------- >> To subscribe, unsubscribe or to search list archive >> please visit http://www.optigold.com/lists/isp.html >> --------------------------------------------------- >> > > > --------------------------------------------------- > To subscribe, unsubscribe or to search list archive > please visit http://www.optigold.com/lists/isp.html > --------------------------------------------------- > --------------------------------------------------- To subscribe, unsubscribe or to search list archive please visit http://www.optigold.com/lists/isp.html ---------------------------------------------------

Messages In This Thread: Reseller Signup Problem by J.R. on Jun 19, 2003 at 1:03:08 pm Re: Reseller Signup Problem by Shawn Hogan on Jun 19, 2003 at 1:16:29 pm Re: Reseller Signup Problem by J.R. on Jun 19, 2003 at 1:59:26 pm Re: Reseller Signup Problem by Shawn Hogan on Jun 19, 2003 at 2:02:42 pm Re: Reseller Signup Problem by J.R. on Jun 19, 2003 at 2:57:35 pm Re: Reseller Signup Problem by Shawn Hogan on Jun 19, 2003 at 10:26:23 pm Re: Reseller Signup Problem by J.R. on Jun 20, 2003 at 10:43:03 am Re: Reseller Signup Problem by J.R. on Jun 26, 2003 at 11:08:26 am Re: Reseller Signup Problem by J.R. on Jun 26, 2003 at 3:42:26 pm Re: Reseller Signup Problem by Shawn Hogan on Jun 30, 2003 at 9:05:12 pm Re: Reseller Signup Problem by Shawn Hogan on Jun 30, 2003 at 9:19:04 pm Re: Reseller Signup Problem by J.R. on Jul 1, 2003 at 2:00:51 pm Re: Reseller Signup Problem by Shawn Hogan on Jul 1, 2003 at 5:55:21 pm