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Re: Server event not firingFrom: Hein Kuenen Date: Friday, June 27, 2003
Time: 10:56:47 amHi Shawn,
I had to as there was only one product vissible.
I found out why now, and now it works.
All products had "ALL" in the "product specific to account class", but
there was 1 product with account class set to "one".
If customer was in the class "one", it would only show that 1 product, not
the other in the "ALL" class.
Think that shouldn't be like that should it.
Now I set all products to "ALL" and I can choose from all the products and
therefore it fires when closing the window.
Hope you can solve the showing problem, as it took me quite a while to
figure that out <s>
kind regards
Hein
At 18:54 27-06-2003, you wrote:
>Hein Kuenen wrote:
>
> > The customer is Current and is not in the Pending or server event queue.
> > What might be the problem is, that when I want to add a billing cycle, I
> > get the "billing cycle item detail" window, where in the drop-down menu
> > there is only 1 item.
> > I have to close that window (and by the looks of it, it fires the billing
> > cycle event at that point, as I get an "error" message send to me) to go
> > back to the Billing info screen.
> > There the drop-down then shown all products (that it should). I can then
> > select the billing cycle item I wanted in the first place.
> >
> > Hope you understand what I mean.
>
>Yes... it fires the event at creation time, not during a change. Why are
>you closing the window first?
>
> - Shawn
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