Search Again: Re: error changing email password using customer web interface From: Shawn Hogan Date: Monday, June 30, 2003 Time: 9:02:00 pm Jeff Meek wrote: >> I am setting up the web interface for customer use. If a customer goes > into >> the email management screen and picks "Change Password", something isn't >> working right. They enter the new password and click "Change Password". > At >> this point, the browser just hangs. Over on the web access system, a > window >> has popped up with "This feature is disabled. Enable it in the > preferences >> if you want to use it." That window will stay on the FM web access system >> until you hit Okay. Once you do, then the customer browser will move back >> to the email management screen. >> >> I searched through the list archives and found someone else who had this >> problem. Unfortunately the archives didn't have a resolution. I am not >> using Old Style server events. I am running OG 3.2.6. >> >> Any suggestions? >> >> Thanks, >> Jeff > > Some followup information to this. The problem is definitely related to the > change email server event running on the web access system. If I use the > web interface to "Change Password", it changes both the email and radius > passwords just fine. If I use the web interface to "View Emails", then try > to "Change Password" on the main account from there, it changes the radius > password, but gags on the email password with the strange pop-up window on > the FM web access server. Well, no matter what I try, I can't get it to fail... I can see the email password being changed as well as the customer password (when doing it through the customer web interface under View Emails). Any other suggestions on replicating it on this end? - Shawn ---------------------------------- Shawn D. Hogan President, Digital Point Solutions http://www.digitalpoint.com (858) 452-3696 --------------------------------------------------- To subscribe, unsubscribe or to search list archive please visit http://www.optigold.com/lists/isp.html ---------------------------------------------------

Messages In This Thread: error changing email password using customer web interface by Jeff Meek on Jun 19, 2003 at 11:43:30 am Re: error changing email password using customer web interface by Jeff Meek on Jun 19, 2003 at 12:12:49 pm Re: error changing email password using customer web interface by Shawn Hogan on Jun 30, 2003 at 9:02:00 pm Re: error changing email password using customer web interface by Jeff Meek on Jul 1, 2003 at 8:32:59 am Re: error changing email password using customer web interface by Shawn Hogan on Jul 1, 2003 at 4:59:58 pm