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Re: Web email management problem

From: Shawn Hogan
Date: Monday, June 30, 2003
Time: 9:46:29 pm

Jeff Meek wrote:

> I am setting up our web interface so customers can manage email accounts.
> Adding an account works great, but I am having problems with 2 other
> features. These problems seem related.
>
> Let me give you the sequence of events, using the web interface for
> everything.
>
> * Create an extra email account. This works fine.
> * Delete the extra account. Here is the first (hopefully minor) problem.
> When I delete an email, I trigger 2 server events. One deletes the email
> from the server database, using http to call a php script. The second event
> is a telnet session that removes the email directory from the server. The
> problem is that the telnet session opens up a debug window on the web access
> computer. This window says "Connect: mail.team1internet.com (port 23)
> Error: 0 WSick: Success" Once I click OK on the debug window, the deletion
> works fine. Then it pops up another debug window at the end of the telnet
> session. I do have "show debug dialog" turned off for the web user. Is
> there another option to turn off this kind of debug window?

Turn off the debugger under the server events setup.


> Second problem:
> * Create an extra email account. Again this works fine.
> * Try to change the password for the extra account. This makes the web
> access system pop up a window that says "This feature is disabled. Enable
> it in the preferences if you want to use it." When I hit "Okay" on that
> window, the customer web email screen returns, but the password does not get
> changed. I looked in the archives and found 1 instance of someone having
> this problem, but there was no solution posted. I am using new style server
> events, and running OG 3.2.6.
> * Now if I try to delete that extra email account, the customer email screen
> just returns without doing anything. The account isn't deleted, and nothing
> pops up on the web access system.
>
> Any ideas on what's going on with this?

See previous email.

- Shawn

----------------------------------
Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(858) 452-3696


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