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Re: CC Auth Stopped too

From: Shawn Hogan
Date: Tuesday, July 1, 2003
Time: 5:07:55 pm

iNet7.com wrote:

> After Preferences have been completely reentered (after they completely
> vanished while running autotasks over night. All employee pref, invoicing
> setup, receipt setup, and everything under general preferences...GONE!):
>
> Noticable physical changes in the Interface:
> Under Billing Info: Just beneith the CC number, there is now a box that
> says "more info" Whereas previously it was just a blank field we could
> enter the zip code into.

All that would be problem if your Global_.fp5 file was wiped out (since
those are all preferences).


> Now all CC auth Attempts return the error of "The merchant login ID or
> password is invalid or the account is inactive." I have confirmed,
> typed/retyped/reretyped the un/pw for my authorizenet account, chatted with
> authnet and they confirm the account is not inactive.
>
> I have since: Reindexed and rebooted the works.... nothing but silence and
> no Auth of CC's.

Well, the easiest thing to do would be to restore your preferences file from
a backup, but I would check everything if you don't want to do that. Some
authorize.net accounts require the referring URL and/or encryption key...

- Shawn

----------------------------------
Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(858) 452-3696


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