Search Again: Re: Trouble Tech Calls by Class Report From: Shawn Hogan Date: Tuesday, July 1, 2003 Time: 5:52:28 pm Matt Clark wrote: > This may be done already... I am sorry if it is. But is there a way to not > only show % of a particular tech call classification, but also show total > time of that classification? It has been added for 3.2.9... - Shawn ---------------------------------- Shawn D. Hogan President, Digital Point Solutions http://www.digitalpoint.com (858) 452-3696 --------------------------------------------------- To subscribe, unsubscribe or to search list archive please visit http://www.optigold.com/lists/isp.html ---------------------------------------------------

Messages In This Thread: Trouble Tech Calls by Class Report by Matt Clark on Jul 1, 2003 at 1:59:58 pm Re: Trouble Tech Calls by Class Report by Shawn Hogan on Jul 1, 2003 at 5:52:28 pm