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Re: Reseller Signup ProblemFrom: Shawn Hogan Date: Tuesday, July 1, 2003
Time: 5:55:21 pmJ.R. wrote:
> We found this in the sales4.txt file:
>
> [FMP-If: Field: Global_Variables::pWeb Signup Email After Signup .gte.
> 0]
> <input type="hidden" name="-MailTo" value="[FMP-Field:
> Global_Variables::pWeb Signup Email After Signup]">
> <input type="hidden" name="-MailFrom" value="optigold.isp@[FMP-Field:
> Global_Variables::pDomain Name]">
> <input type="hidden" name="-MailSub" value="Reseller Online Signup:
> [FMP-Field: gNew Login]">
> <input type="hidden" name="-MailHost" value="[FMP-Field:
> Global_Variables::pSMTP Server Address]">
> <input type="hidden" name="-MailFormat" value="signmail.txt">
> [/FMP-If]
>
> We removed it and saved, and tested again, and now it's still appending
> the identical billing cycle items like before, but now the *only* email
> notification we get is from the "nobody@localhost" account instead of
> the one we have set up in the OG prefs that normally comes to us during
> a regular signup.
>
> So I'm not sure if we've helped or hindered the problem. It's not a big
> deal to us that we get the email from the "nobody" account instead of
> the one we're used to, but our main issue, the problem of identical
> billing cycle items appearing on reseller signups, is still there.
>
> Thanks for your help Shawn.
If you check your SMTP mail log file on your web server (it's in the
FileMaker Java Extensions folder), does it log the welcome letters as an
outbound email?
As far as the billing cycle thing... no clue. You said you already checked
to see if you had the setup product ID set to itself for that product... and
that's the only thing I can think of. Also, I tested it on this end without
any problems... so it's a bit difficult to troubleshoot on this end. If you
want me to take a look at your specific files, I'll set it up on one of our
machines (zip your data files, put them on your FTP server and email the
location).
- Shawn
----------------------------------
Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(858) 452-3696
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