Search Again: Re: ViaKlix and billing prefs From: Jeremy Kinsey Date: Tuesday, July 1, 2003 Time: 6:31:40 pm On Tuesday, July 1, 2003, at 08:07 PM, Shawn Hogan wrote: > Jeremy Kinsey wrote: > >> 3.2.8 now, latest version of CC Auth that came with it.. Ever since >> installing 3.2.8 it works, however there are problems with many of the >> fields that OG is submitting to the gateway which basically keeps >> things from working properly. I sent a report to support about it, as >> I >> think I know where all the problems are, however, I cannot fix them >> obviously. > > What email address did you send it to? I just checked the email > support > queue, and there are 5 unanswered things in there (none from you > though). I sent three messages to support@digitalpoint.com. > > There are a couple of filters setup on it though which may have ignored > it... k > > If you CC or BCC it to support (and sent it to another address as the > primary), it is ignored since support isn't the real recipient. Yes, they were CC's as I sent this off to Acme as well. > > If you send it to support as primary recipient and then CC or BCC > another > local email address (within Digital Point Solutions), the whole thing > will > be kicked back to you with an error. (I got really sick of people > emailing > support, then CCing my personal email address with support issues. > > Will do. I know the feeling.. Thanx! > Regards, Jeremy Anthony Kinsey e-mail: jer@mia.net ________________________________________________________ Bella Mia, Inc. www.mia.net 401 Host Drive www.dslone.com Lake Geneva, WI. 53147 www.hostdrive.com Phone: (262)248-6759 www.bella-mia.com Fax: (262)248-6959 www.thednsplace.com --------------------------------------------------- To subscribe, unsubscribe or to search list archive please visit http://www.optigold.com/lists/isp.html ---------------------------------------------------

Messages In This Thread: ViaKlix and billing prefs by Jeremy Kinsey on Jun 27, 2003 at 9:14:24 am Re: ViaKlix and billing prefs by Shawn Hogan on Jun 30, 2003 at 9:36:47 pm Re: ViaKlix and billing prefs by Jeremy Kinsey on Jul 1, 2003 at 9:40:32 am Re: ViaKlix and billing prefs by Shawn Hogan on Jul 1, 2003 at 5:03:57 pm Re: ViaKlix and billing prefs by Jeremy Kinsey on Jul 1, 2003 at 6:00:48 pm Re: ViaKlix and billing prefs by Shawn Hogan on Jul 1, 2003 at 6:08:09 pm Re: ViaKlix and billing prefs by Jeremy Kinsey on Jul 1, 2003 at 6:31:40 pm