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Re: CC confusion

From: Shawn Hogan
Date: Wednesday, July 2, 2003
Time: 10:09:54 am

Dale Jacks wrote:

> I have a member, fred, who was cancelled Jun 18th. Last invoice was paid in
> full by the CC on account on June 3. We just ran CC charges and his card was
> charged $10 leaving him a $10 credit on his cancelled account.
>
> According to the audit trail reports, he has no deleted invoices and no
> deleted payments.
>
> What could possibly have triggered this charge?

Possible a change to an old invoice or payment? Do any employees (at ALL)
have access to edit invoices or payments?

- Shawn

----------------------------------
Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(858) 452-3696


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