Search Again: Re: CC confusion From: Dale Jacks Date: Wednesday, July 2, 2003 Time: 10:37:57 am Lots of people have that access. There must have been a zero balance on the account this morning when we ran CC's....because immediately after running the cards, he had a $10 credit. There were also no open invoices on the account. Dale Jacks MacMedia Tech Team 76 =BD E. 8th St. Holland, MI 49423 394-4689 M-F 10-8:30 -----Original Message----- From: isp-list@optigold.com [mailto:isp-list@optigold.com] On Behalf Of Shawn Hogan Sent: Wednesday, July 02, 2003 1:09 PM To: Optigold ISP List Subject: Re: [Optigold ISP] CC confusion Dale Jacks wrote: > I have a member, fred, who was cancelled Jun 18th. Last invoice was=20 > paid in full by the CC on account on June 3. We just ran CC charges=20 > and his card was charged $10 leaving him a $10 credit on his cancelled > account. >=20 > According to the audit trail reports, he has no deleted invoices and=20 > no deleted payments. >=20 > What could possibly have triggered this charge? Possible a change to an old invoice or payment? Do any employees (at ALL) have access to edit invoices or payments? - Shawn ---------------------------------- Shawn D. Hogan President, Digital Point Solutions http://www.digitalpoint.com (858) 452-3696 --------------------------------------------------- To subscribe, unsubscribe or to search list archive please visit http://www.optigold.com/lists/isp.html --------------------------------------------------- --- Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.495 / Virus Database: 294 - Release Date: 6/30/2003 =20 --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.495 / Virus Database: 294 - Release Date: 6/30/2003 =20 --------------------------------------------------- To subscribe, unsubscribe or to search list archive please visit http://www.optigold.com/lists/isp.html ---------------------------------------------------

Messages In This Thread: CC confusion by Dale Jacks on Jul 2, 2003 at 7:30:34 am Re: CC confusion by Shawn Hogan on Jul 2, 2003 at 10:09:54 am Re: CC confusion by Dale Jacks on Jul 2, 2003 at 10:37:57 am Re: CC confusion by Shawn Hogan on Jul 2, 2003 at 10:42:18 am Re: CC confusion by Dale Jacks on Jul 2, 2003 at 10:48:43 am Re: CC confusion by Shawn Hogan on Jul 2, 2003 at 10:51:40 am Re: CC confusion by Dale Jacks on Jul 2, 2003 at 11:27:38 am Re: CC confusion by Shawn Hogan on Jul 2, 2003 at 12:02:27 pm