Search Again: Re: CC confusion From: Shawn Hogan Date: Wednesday, July 2, 2003 Time: 12:02:27 pm Dale Jacks wrote: > Wellll, the plot thickens...... > > I loaded up yesterday's data. He did indeed have a $10 balance due. No > open invoices. That I can understand.....someone closed an invoice when > it should have been deleted instead. The Billing function this morning > was just doing what it is supposed to. However, just for giggles, I > posted a $10 payment on his account....and his $10 balance due became a > $10 credit!!!! > > Figure that one out. It sounds to me like maybe the index was mucked up... like maybe the last invoice or payment created for the account was in the middle of being created and the client disconnected from the database server or something. You can go to Maintenance & Preferences and rebuild the indexes for all customers if you want (I think it would be a good idea). - Shawn ---------------------------------- Shawn D. Hogan President, Digital Point Solutions http://www.digitalpoint.com (858) 452-3696 --------------------------------------------------- To subscribe, unsubscribe or to search list archive please visit http://www.optigold.com/lists/isp.html ---------------------------------------------------

Messages In This Thread: CC confusion by Dale Jacks on Jul 2, 2003 at 7:30:34 am Re: CC confusion by Shawn Hogan on Jul 2, 2003 at 10:09:54 am Re: CC confusion by Dale Jacks on Jul 2, 2003 at 10:37:57 am Re: CC confusion by Shawn Hogan on Jul 2, 2003 at 10:42:18 am Re: CC confusion by Dale Jacks on Jul 2, 2003 at 10:48:43 am Re: CC confusion by Shawn Hogan on Jul 2, 2003 at 10:51:40 am Re: CC confusion by Dale Jacks on Jul 2, 2003 at 11:27:38 am Re: CC confusion by Shawn Hogan on Jul 2, 2003 at 12:02:27 pm