Search Again: HELP! Credit Card Billing Screwed UP From: Kathryn Cooper Date: Friday, August 1, 2003 Time: 11:00:02 am I've run about 4 monthly billings through og so far with no problems. Today (1st of month) I generated invoices successfully. When I tried to bill the credit cards it took absolutely forever and then it showed that all transactions had failed - couldn't reach the processor. So I tried a second time (I use Verisign/Payflo Pro) and could see by going to the online terminal that nothing was going through so I did a ctrl-alt-delete and closed og as I didn't want to wait another hour. Now the payment info for credit card customers is all screwed up. It shows the current invoice correctly, but it shows a zero balance even though if you add up all current invoices and payments they DO NOT in fact have a zero balance. So naturally when I try to bill it says that there are no accounts to be billed. Where are these payments that the system thinks it got but never posted to the account???? What do I do???? Thanks! Kathryn Cooper IntelliWave --------------------------------------------------- To subscribe, unsubscribe or to search list archive please visit http://www.optigold.com/lists/isp.html ---------------------------------------------------

Messages In This Thread: HELP! Credit Card Billing Screwed UP by Kathryn Cooper on Aug 1, 2003 at 11:00:02 am Re: HELP! Credit Card Billing Screwed UP by Shawn Hogan on Aug 1, 2003 at 11:19:55 am Re: HELP! Credit Card Billing Screwed UP by Kathryn Cooper on Aug 1, 2003 at 11:22:20 am Re: HELP! Credit Card Billing Screwed UP by Shawn Hogan on Aug 1, 2003 at 11:26:25 am Re: HELP! Credit Card Billing Screwed UP by Kathryn Cooper on Aug 4, 2003 at 5:33:33 am Re: HELP! Credit Card Billing Screwed UP by Kathryn Cooper on Aug 4, 2003 at 9:19:09 am Re: HELP! Credit Card Billing Screwed UP by Shawn Hogan on Aug 4, 2003 at 9:23:27 am