"Put Customers On Hold"

Re: "Put Customers On Hold"

From:

Date:

Time:

On Fri, 1 Aug 2003, Shawn Hogan wrote:

> Derrin Chong wrote:
>
> > Yes they do. Is this what is causing them to show up in the "Accounts
> > To Be Place On Hold" file?
>
> Are you CERTAIN their status is "Canceled"? I just looked through the
> query, and only customers that are "Current" should ever show up in the hold
> list.

Yes, the account status is "Canceled". They show up in the file but
not on the list shown when I hit the "Put Customers On Hold Button".

> As far as the export file... it's not taking into account the difference
> between sub or slave accounts... I'll see if that can be fixed.
>
> Just out of curiosity, why would you want to make a file instead of trigger
> events in realtime? The file export at this point is pretty much a legacy
> thing and I didn't think anyone was still using it.

Mainly because we are prompted for two password for each account
modified. One to log in to the UNIX machine, another to run the
command to disable the account with sudo. I'd like to setup ssh
primary key authentication but haven't had time to do that.

> > My mistake, these WERE slave accounts prior to being canceled. Their
> > account status was changed upon cancellation from slave to something
> > else.
>
> Okay, I think I know what's going on now (see above).
>
> - Shawn
>
> ----------------------------------
> Shawn D. Hogan
> President, Digital Point Solutions
> http://www.digitalpoint.com
> (858) 452-3696
>
>
> ---------------------------------------------------
> To subscribe, unsubscribe or to search list archive
> please visit http://www.optigold.com/lists/isp.html
> ---------------------------------------------------
>

---------------------------------------------------
To subscribe, unsubscribe or to search list archive
please visit http://www.optigold.com/lists/isp.html
---------------------------------------------------

Sales:
888/4-DPOINT

Support:
858/452-3696