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Re: Master Account with Sub Account shows ''Group of 1'' (not ''Group of 2+'')

From: Shawn Hogan
Date: Monday, August 11, 2003
Time: 8:22:11 am

Optigold List wrote:

> Problem: when I create a sub-account (as described in the User Guide
> excerpt below) the Master account does not show 'Group of 2+'.
>
> If I search for the sub-account, in the Notes there's a note stating
> "Sub-Account created on [date]."
>
> While viewing the Master Account record, and I click on the 'Group Of 1'
> button I get the error message that "This account does not have any
> slave accounts." The 'Group Of' button works for Slave accounts.
>
> I've tried deleting/recreating the sub accounts, rebuilding the indexes,
> but I can't seem to link the sub account to the master in the 'Group Of'
> button.
>
> What am I doing wrong? Thanks.

If you look at the sub-account, is the master account set? Does the
sub-account have the "Group Of 2+" button showing?

- Shawn

----------------------------------
Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(858) 452-3696


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