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Reply is below:
Re: Master Account with Sub Account shows ''Group of 1'' (not ''Group of 2+'')
From: Daniel Armstrong
Date: Monday, August 11, 2003
Time: 8:38:13 am
> -----Original Message-----
> From: isp-list@optigold.com [mailto:isp-list@optigold.com] On Behalf
Of
> Shawn Hogan
> Sent: Monday, August 11, 2003 9:21 AM
> To: Optigold ISP List
> Subject: Re: [Optigold ISP] Master Account with Sub Account shows
'Group
> of 1' (not 'Group of 2+')
>
> Optigold List wrote:
>
> > Problem: when I create a sub-account (as described in the User Guide
> > excerpt below) the Master account does not show 'Group of 2+'.
> >
> > If I search for the sub-account, in the Notes there's a note stating
> > "Sub-Account created on [date]."
> >
> > While viewing the Master Account record, and I click on the 'Group
Of 1'
> > button I get the error message that "This account does not have any
> > slave accounts." The 'Group Of' button works for Slave accounts.
> >
> > I've tried deleting/recreating the sub accounts, rebuilding the
indexes,
> > but I can't seem to link the sub account to the master in the 'Group
Of'
> > button.
> >
> > What am I doing wrong? Thanks.
>
> If you look at the sub-account, is the master account set? Does the
> sub-account have the "Group Of 2+" button showing?
Hi Shawn, thanks for your reply. I've figured out the problem (thanks to
your reply), but it raises a new question. The master account does not
have a Login (it's only a domain name registration account). I presume
that's why the Sub-account could not be attached to the master, and
obviously why the Master account can't be set in the sub account.
We use empty logins for customers who do not have dial-up or DSL service
so that their logins are not generated in the Radius file. Obviously
this is going to cause a problem with Master/Sub/Slave accounts. Is
there another way to have accounts without access services (dial-up/DSL)
that also have a login but not be included in the Radius file?
We use a text based user database for Radius. The only variables
generated by Optigold are the login, password, and Radius profile. The
text file is FTPd to Radius. It seems that if there's a login and pw in
Optigold, it will be created in the Radius users file.
Thanks,
Daniel.
>
> - Shawn
>
> ----------------------------------
> Shawn D. Hogan
> President, Digital Point Solutions
> http://www.digitalpoint.com
> (858) 452-3696
>
>
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