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Re: Web Interface

From: Bennie Warren
Date: Sunday, May 2, 1999
Time: 5:41:09 pm

>>Is there now or could there be in the future a way to see if people are
>>using the web interface to check their bills? We are preparing to go
>>paperless and would like to know if someone accesses their account or not,
>>and when.
>
> They can already get an account statement.

I don't think this was clear enough. I would like a way to know if someone
has used the web interface to check their account balance. This way if they
tell me they didn't get the email I could point them at the web server. Then
I could check and see the last time they checked their account on the web
server. People are so untrustworthy (if that's a word). It's all checks and
balances.

To give the perfect example of a customer. This customer has been with us
for 3 months. By the way we in no way threaten them if they want to leave.
So he demands all his money back because he has problems. I finally decide
to give it all back just to get rid of him. The next day I get a phone
message demanding I delete his account as when he clicks on IE he still
starts the LemooreNet connection in DUN. Now how do you relate to someone
like that?

Bennie
--
**************************************
Bennie Warren
LemooreNet
320 West D Street
Lemoore, CA 93245
Phone: 559.924.5909
Fax 559.924.9578
bennie@lemoorenet.com
http://www.lemoorenet.com
**************************************


----------
>From: Shawn Hogan <shawn@digitalpoint.com>
>To: "Optigold ISP List" <isp-list@optigold.com>
>Subject: Re: [Optigold-ISP] Web Interface
>Date: Sun, May 2, 1999, 4:19 PM
>

> Bennie Warren wrote:
>
>
>
>>One more thing could the web interface that shows the last user
>>that logged in could it show the date and time as well?
>
> Mmmmmm... maybe... let me look at it.
>
> - Shawn
>
> -------------------------------
> Shawn D. Hogan
> President, Digital Point Solutions
> http://www.digitalpoint.com
> (619) 452-3696
>
>
> -------------------------------------------
> To subscribe, unsubscribe and list archive
> please visit http://www.optigold.com/lists
> -------------------------------------------


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