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Re: ISP manager and restore accounts

From: Shawn Hogan
Date: Tuesday, September 2, 2003
Time: 2:52:23 pm

Discussion Groups wrote:

> When our salesmen use the isp manager interface to restore accounts they
> always get an error of "login is not valid for reactivation" yet when the
> admin logs in the web interface the account can be restored. What we have
> is 5 salesman and we assigned offer codes, each salesman in the employee
> area is limited to just their offer code and given all privileges. We have
> in the groups selected all items dealing with web interface and entering and
> canceling accounts.
>
> What are we missing?

Seems to work when I try it... what version of Optigold are you running?

You are using the "Restore Terminated Account" link when looking at the
customer (within ISP Management web interface), right?

- Shawn

----------------------------------
Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(858) 452-3696


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