Search Again:

Re: Cc declined

From: Shawn Hogan
Date: Tuesday, September 2, 2003
Time: 3:03:40 pm

Aaron Lynch wrote:

> I've just setup authnet, and Had a customer whose card was declined.
>
> Now when I go to bill customers, they no longer show up. Shouldn't it try
> to rebill them?

If you go to the customer's Billing Info screen, do they have a grace date
set? It could be that you have the system setup to give them a grace after
a decline, or set their billing type to "None" (make sure it's still credit
card).


> BTW, the authnet support is totally cool, will cc authorize just stop
> responding after 20 days, or will it prompt me to pay or what?

You will get an error saying it's unlicensed after 20 days.

- Shawn

----------------------------------
Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(858) 452-3696


---------------------------------------------------
To subscribe, unsubscribe or to search list archive
please visit http://www.optigold.com/lists/isp.html
---------------------------------------------------



Messages In This Thread:



Return to Digital Point Solutions' Home Page