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Re: Web Interface

From: Britt Clark
Date: Sunday, May 2, 1999
Time: 6:21:07 pm

At 05:44 PM 5/2/99 -0700, you wrote:
>Bennie Warren wrote:
>
>>I don't think this was clear enough. I would like a way to know if someone
>>has used the web interface to check their account balance. This way if they
>>tell me they didn't get the email I could point them at the web server. Then
>>I could check and see the last time they checked their account on the web
>>server. People are so untrustworthy (if that's a word). It's all checks and
>>balances.
>>
>>To give the perfect example of a customer. This customer has been with us
>>for 3 months. By the way we in no way threaten them if they want to leave.
>>So he demands all his money back because he has problems. I finally decide
>>to give it all back just to get rid of him. The next day I get a phone
>>message demanding I delete his account as when he clicks on IE he still
>>starts the LemooreNet connection in DUN. Now how do you relate to someone
>>like that?
>
>Mmmmmmm... currently is logs their IP address already. Do what, you want
>it to dump a little blurb in their notes field or something that says
>they looked at the web?
>

Shouldn't all that info be in the Radius logs, not which page they looked
at, but the time and amount of time they were logged on? If they dont go
to the site to check their account balance, it shouldn't matter, they know
they owe.

But on the other hand, a feature that would drop a date in a misc. box of
when they last accessed the area would be nice too.


Britt Clark

World Presence Internet Services
Dial Up & Dedicated Connections for Home & Business
Web Design, Networking, & Domain Hosting
(256) 852-2421
<http://www.huntsvilleal.com/presence>http://www.huntsvilleal.com/presence


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