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reverse DNS questions

From: Hazlitt
Date: Thursday, September 4, 2003
Time: 6:48:15 pm

I'm running two QDNS servers (ns1.zada.net, ns2.zada.net) on a DSL
line supplied by SBC (originally Pacific Bell). I provide hosting and
email forwarding for a handful of customers.

rr.com recently started blocking messages that I'm forwarding to a
hosting customer of mine, who uses rr.com for his POP mailbox. I
inquired about the blocking and they replied [see below].

I'm not quite sure how to proceed. Is there something I can do in
QDNS or do I need to contact SBC to get them to modify their reverse
DNS?

A big TIA for any tips on how to solve this.

Hazlitt
::

At 10:48 AM -0400 9/2/03, Road Runner Security [WMH] wrote:
>Hello,
>
>As part of our continuing efforts to reduce the amount of UBE
>traveling into our network, Road Runner has taken a number of
>proactive steps and developed a number of strong policies. These
>policies include the use of 3rd party block lists and our own
>internal list. More information on these policies can be found at
>http://security.rr.com.
>
>As part of this continuing effort, Road Runner has implemented
>blocks to its inbound SMTP servers from residential IP address
>ranges, regardless of whether they are static or dynamic. The reason
>for this is because of the widespread number of residential
>subscribers who we have found are infected with trojans such as
>Jeem, or have open proxy or SMTP applications which allow third
>parties to hijack them.
>
>As you have indicated that your address is commercially assigned,
>all you need to do is set up your reverse DNS to point to your own
>domain name, instead of the domain name referenced in the error
>below. Once that happens, you will be able to send mail to Road
>Runner subscribers.
>
>As you are an SBC subscriber, please be aware that we have been in
>constant communication with SBC, and they have requested that we
>provide the following instructions to you in order to facilitate
>resuming email communication with Road Runner.
>
>ATTENTION SBC SUBSCRIBERS (swbell.net/ameritech.net/pacbell.net):
>
>Please submit any and all DNS requests by calling 888 212-5411, opt
>7, opt 1. Or, you may send an email to desccentraldcc@sbis.sbc.com.
>Calling in to the number listed above will allow SBC to ensure your
>request is complete.
>
>SBC PBI customers:
>Please direct any DNS request to following:
>For DSL DNS :
>800 833-2120 options 1 2 1
>http://dialup.pacbell.net/dn_worksheet.html
>
>For Dedicated :
>800 463-8724 options 7 & 1
>http://dedicated.pacbell.net/custcare/dns_worksheet.html
>
>Regards,
>Road Runner Security
>



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