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Re: Credit Card Stuff

From: Shawn Hogan
Date: Monday, May 3, 1999
Time: 3:45:39 pm

Melissa Starnes wrote:

>I had a customer that was in cancelled class and did not have a balance but
>when I did credit card transactions today he had in his notes that his card
>was declined for $21.60. What happened? I also had several other customer
>that the cards were supposed to charged and they were and they were approved
>just fine but in the notes it had it was declined. What am I missing here?

What credit card processing system are you using?

Are you sure you didn't create a batch, then delete the entire batch (it
would have logged them as declines then) and then recreate the batch?

- Shawn

-------------------------------
Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(619) 452-3696


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