Search Again: Re: Connection problems with Authorize.net From: Shawn Hogan Date: Thursday, September 25, 2003 Time: 11:41:53 am John Russell wrote: > We have been operating our data server running Optigold remotely using > Timbuktu Pro. No problems until this morning. > This morning we were processing our credit card submissions to Authorize.net, > and kept receiving a response code 3 error. However, there was no response > reason listed. > I logged in to Authorize.net and discovered that the submissions had not even > been received at Authorize.net, although another billing program we were using > was able to connect successfully. > Our login and password have not been changed in Optigold. > I contacted a technical support person at Authorize.net and he stated that > response code 3 covered about 100 different errors and there should have been > a reason listed. I told him there was no reason listed in the message box. > Authorize.net tech support was unable to help until we could get a response > reason. > > Any ideas? You can turn on the debugger under My Stuff -> System Info on the machine running a card, then try one again. After that, look in your "JavaCompanion Log" file. - Shawn ---------------------------------- Shawn D. Hogan President, Digital Point Solutions http://www.digitalpoint.com (858) 452-3696 --------------------------------------------------- To subscribe, unsubscribe or to search list archive please visit http://www.optigold.com/lists/isp.html ---------------------------------------------------

Messages In This Thread: Connection problems with Authorize.net by John Russell on Sep 25, 2003 at 11:26:07 am Re: Connection problems with Authorize.net by Shawn Hogan on Sep 25, 2003 at 11:41:53 am