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Re: Email Manager Question/Difficulty

From: Shawn Hogan
Date: Thursday, September 25, 2003
Time: 6:43:15 pm

Jon Hiller wrote:

> We've got a couple oddities with the email manager that we're trying to
> figure out.....we recently added one of our main support emails to the
> manager and now have 6 people in on a regular basis. Frequently,
> people get errors that say that their locked out, can't scroll or even
> simply delete a spam email because of another user.....but then even if
> the other user in question isn't even doing anything (is just in the
> manager), it clears itself and the person can proceed (sometimes it
> doesn't)....Is the email manager part no quite meant for multiple
> people to be accessing? (all except 1 using FMPro 5 and accessing OG
> through FM Server).

It was previously sticking people on the last record in the system (there is
no reason to be on a specific record). So I changed it to go to a random
record when they enter the email manager for 3.3.1...


> Also, is there any web interface for the email manager?

No.


> Is it possible to add a check box (bulk delete) in addition to the trash can
> to delete emails (because we get 75-150 emails a day not counting the 50-100
> spams that we have to multi-click to delete)?

No, the only way to delete in bulk is with the Search, then the delete all
option. I guess you could set the Classification to "Spam" then just search
for all the spams, then delete all.

- Shawn

----------------------------------
Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(858) 452-3696


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