Search Again: Importing questions From: Jeremy S. Marshburn Date: Friday, September 26, 2003 Time: 8:29:59 am Hello, I'm Jeremy from American Data Technology, Inc. I've been given the task of importing client data from our current ISP Billing software to Optigold ISP 3.3. However, I'm getting rather confused on how to go about doing this. Firstly, the client data does not contain a field for email address for that client. I have to do that in a separate import. How does Optigold match the email address imported with the right customer? Does it match up the login field? Or does it insert in the same order as the customers? Having all the email addresses of the customers is important for our business. Next, how does Optigold handle importing phone numbers and addresses from foreign countries. There is no country field provided or anything like that. Also, the phone number fields only seem to handle area codes and phone numbers, though I believe that they can hold more than the standard number of digits. I figure the import should have the country codes and such for the area code and the regular number for the phone number. Is that the best way to handle that? Another question involves transaction histories. I don't see an obvious way of importing the transaction histories of our clients to optigold? Is that handled through billing cycle or payments or something else entirely? Is it even handled at all? I can't imagine how it wouldn't. That's all the questions I have currently. Any help I get would be greatly appreciated. Jeremy S. Marshburn American Data Technology, Inc --------------------------------------------------- To subscribe, unsubscribe or to search list archive please visit http://www.optigold.com/lists/isp.html ---------------------------------------------------

Messages In This Thread: Importing questions by Jeremy S. Marshburn on Sep 26, 2003 at 8:29:59 am Re: Importing questions by Shawn Hogan on Sep 26, 2003 at 2:30:47 pm Re: Importing questions by Jeremy S. Marshburn on Sep 30, 2003 at 8:22:44 am Re: Importing questions by Shawn Hogan on Sep 30, 2003 at 9:48:58 am Re: Importing questions by Jeremy S. Marshburn on Oct 1, 2003 at 8:45:04 am