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Re: Getting started

From: Shawn Hogan
Date: Sunday, October 19, 2003
Time: 3:56:46 pm

Russell Johnson wrote:

> I've downloaded a trial version of the software and I'm all set to drop it
> in the trash can. I've spent hours re-installing and trying to configure the
> product without advancing my understanding of whether the product will do
> what I need it to and if so how and what I need to surround it with.
>
> I'm a businessman, not a software expert, I'm currently on my own but ready
> to invest where necessary. If there are no third party developers that can
> help me to set up then I need to know what skills I need to search for and
> employ to help me set up. Ideally I'd outsource the whole business and focus
> on sales.
>
> I'm based in the UK. I'm using windows 2000. I've downloaded trial copies of
> filemaker and filemaker server. I have a single machine on which I want to
> evaluate the product. I'm going to go live in 4 weeks time. I will have 20
> resellers selling my ADSL service. I want customers to do as much of the
> work as possible by allowing them to sign up on line, get reports of the
> state of their order etc. I want to bill customers by credit card (on-line),
> direct debit or, when necessary by post.
>
> What software do I need?,

For a multi-user environment, you would need FileMaker product(s):

FileMaker Server (database server)
FileMaker Unlimited (web server)
FileMaker Clients (employee workstations)

For a single-user environment, you don't need anything extra.


> How many different machines are recommended to accomplish a moderate
> business?

Totally depends on what you are doing... If you are going to run the web
server, it should be outside your firewall, with the database server inside.


> Is it practical to evaluate this product on a single machine?

Yep. It's no different than a multi-user setup (other than just one person
can use it at once).


> What would a typical set up look like in terms of hardware and software,
> including whether it should be located in the sales office or in a network
> access point or on a web server?

Again, totally depends on your setup... Could be anything from a single user
(single machine) setup to a client/server setup, web access only or a
mixture.


> I've looked at different products but have decided to evaluate Optigold,
> however, at this time I'm ready to start casting the net wider, should I be
> looking elsewhere?

Yes... I would evaluate as many products as you can to make sure you get
exactly what you want.

- Shawn

----------------------------------
Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(858) 452-3696


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