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Re: - Re-activation feeFrom: Shawn Hogan Date: Thursday, May 6, 1999
Time: 10:10:31 amBilling Dept wrote:
>This is a second letter of request to help in advising us with a problem
>we are having with the "re-activation fee". When a customer is released
>from hold, and the prompt screen pops up to re-activate the customer we do
>so, however, the reactivation fee keeps invoicing the customer countless
>times until we CTRL-ALT-DEL.... we then have to go back and delete all the
>duplicate invoices that were created...We would appreciate some help with
>this matter. Thanks =)
I was awaiting you guys to send your set of data files, as I'm unable to
duplicate it on this end.
- Shawn
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Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(619) 452-3696
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