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Invoicing Question

From: Lewis Watson
Date: Saturday, November 1, 2003
Time: 5:46:59 am

I have a customer that payed for a year of dialup and had his account
credited for twelve months. He now has two months left of his dialup
service and we are adding high-speed wireless product to his account.
Since his expiration date is set based on his dialup it gives the
appearence that no money is due. What is going to be the best way to bill
for both items (he wants to keep the dialup for his business) I can see it
working fine once his dial plan expires but what to do for the interim
period and other customers in the same situation?
Thanks!
Lewis



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