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Re: Exporting / Posting paymentsFrom: William Chase Date: Monday, November 3, 2003
Time: 2:11:18 pmWe are running 3.2.9, waiting for the next version before upgrading.
I checked the 6 customers and they were all canceled. Any way to make the
decline import also look at canceled?
William
-----Original Message-----
From: Shawn Hogan [mailto:shawn@digitalpoint.com]
Sent: Monday, November 03, 2003 5:28 PM
To: Optigold ISP List
Subject: Re: [Optigold ISP] Exporting / Posting payments
William Chase wrote:
> I have a couple questions regarding custom credit file exports and posting
> payments.
>
> 1. I am using the <LastInvoice> (last invoice date) variable in my custom
> export. For some reason it seems to be picking up the 'oldest' invoice
date
> and is causing duplicate order id's with my processor. I am currently
using
> <Login>-<Invoice>-<LastInvoice> as my unique id.
What version of Optigold are you using? I believe that was fixed in a
recent version.
> 2. I took the processed file and filtered out the declines. I then
deleted
> everything from the file except the login. I then saved this file as a
.csv
> and imported the declines. For some reason the 'Import Decline' script
> missed 6 records that were exact matches. I identified these and deleted
> them myself.. Any ideas why this happened? My settings are:
>
> ICVerify Style Decline Import = No
> ICVerify Decline Import Type = 1
> eFunds Style Decline Import = No
Did the logins have any characters beside alphanumeric characters in them?
Is the status for those customers "Current"?
> I also have 'Decline Logged To Notes' set to 'Yes' but this did not seem
to
> populate from the 'Import Declines' script.
That does not apply to batch-in/batch-out processing.
- Shawn
----------------------------------
Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(858) 452-3696
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