Auto Cancel E-mail Question

Re: Auto Cancel E-mail Question

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Marcel Brown wrote:

> I consult for 2 ISPs that use Optigold. In doing testing for server
> events for the 2nd ISP that just switched to Optigold, I noticed that
> when running the Auto Server Cancel script, removed e-mail accounts
> are left in the Server Actions E-mail "button", waiting to be
> finished. The e-mail accounts are in fact actually removed from the
> e-mail server, but a red checkmark still appears next to the Server
> Actions E-mail button. This doesn't happen for Server Actions
> Accounts, only E-mail. I'm not sure if this is occurring during
> "normal" operation (i.e. not using the Auto Server Cancel script). I
> tested and this also occurs with the 1st ISP.
>
> FYI, the 1st ISP uses MacRADIUS and EIMS, the 2nd ISP uses Radiator
> and Communigate Pro, so I don't think it's specific to any server
> action. I do notice that when running the Auto Server Cancel script,
> it asks if I want to mark the account as removed from the server, but
> am not asked if I want to mark the e-mails as removed from the
> server, as I am when I click the "Finish All" button after clicking
> the Server Actions E-mail button.
>
> Perhaps the Auto Server Cancel script doesn't properly mark e-mails
> as removed from the server? Or perhaps I am missing something?

Are you certain there is nothing else in the email server event queue? I
just went through it and it did not add it to the queue when you cancel a
customer...

- Shawn

----------------------------------
Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(858) 452-3696

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