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Dear Shaun,
Re: Server Automation, EIMS OG, Program Linking, Apple Script, etc..
From: Ron Neville
Date: Friday, November 7, 2003
Time: 4:49:44 pm
Can you import invoices?
Kind regards,
Ron Neville
Managing Director
Next Century Australia P/L
ABN 57 078027700
Ph 9834 5142
Fax 9834 3468
nca1@nextcentury.com.au
www.nextcentury.com.au
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-----Original Message-----
From: isp-list@optigold.com [mailto:isp-list@optigold.com] On Behalf Of
Shawn Hogan
Sent: Saturday, November 08, 2003 4:31 AM
To: Optigold ISP List
Subject: Re: [Optigold ISP] Server Automation, EIMS OG, Program Linking,
Apple Script, etc..
Jeremy Kinsey wrote:
> I know the subject is a big jumbled, so here is the situation.
>
> We have used the Server Events in OG for quite some time to automated
> the creation, deletion, modification, etc., of EIMS accounts, RADIUS,
> etc. However, after upgrading EIMS to 3.2.2 something broke in the
way
> of our server events. We changed nothing on our OG workstations, or
> servers. However the symptoms are like that of the old Program
Linking
> bugs in EIMS. We have rectified part of the problem per Glenn
> Anderson's advice about changing the memory allocations in EIMS to
kick
> start Program Linking. And will it kinda works, here is the crux of
> the problem.
>
> When a server event is issued via remote program linking from an OG
> Workstation the first time EIMS is booted up, the workstation hangs.
> You have to restart OG on that workstation, and try again. The second
> time, (and from then on) it works. This bug has always been there by
> the way. However now, for some reason (and it is completely random)
> if the workstation makes a modification, or creates/deletes an email,
> and a customer from the server end tries to, one of them will hang.
> Sometimes it is the web servers, sometimes it is the workstation. You
> have to completely reboot the web server, the workstation, and EIMS to
> get things back to normal. I finally had to just kill all our server
> events as things were hanging left and right in the FM dept.
>
> I am at a loss, and don't care what the problem is. I just want an
> alternative solution that keeps me from having to manually mess with
> EIMS accounts, and gives our customers the freedom to add/delete
> accounts and or change their passwords again.
>
> So, as I see it, there are numerous bugs in Program Linking and Apple
> Remote events as it concerns FileMaker, Apple, EIMS, and OG. Not that
> they are the bugs of a particular company listed, but I note that the
> is a problem somewhere and it is a flakey as hell.
>
> So, what is the solution?
>
> I would think that using a bunch of Apple Scripts to action changes on
> the EIMS box via program linking and or remote apple events would be
> the solution? In any event, what are others doing? Everything is
half
> ass at the moment. I have defeated the purpose of making my life
> easier by turning off events that worked prior to upgrading EIMS.
>
> I have NO problems with MacRADIUS, and NEVER had in any capacity,
> EVER!!! So I am pretty sure where the problems lie, but again, I
don't
> care, and do not want to point fingers anywhere. I just want a
> solution that is robust and 110% stable.
>
> Lastly, the issue of Apple Remote Events and Program Linking as they
> concerns OSX. Currently we have one loan OS9 Based OG Workstation
> which is tasked with allowing the triggering of automated events,
since
> none of our Windows based, or OSX based workstations can do this.
What
> are others doing to get around this problem?
Well, I think at this point most people have migrated their servers from
OS
9 completely. AppleEvents are a bit flakey... they don't handle errors
well
(for example reestablishing a lost connection when a machine reboots).
Remote program linking between OS X and OS 9 is even worse (if you can
get
it to work).
You probably don't want to hear it, but your best solution would be to
move
the machine to OS X and in the end is to use events that are not
AppleEvent
based. Radiator on OS X with a mysql backend and SQL events is the best
option (in my opinion) and Communigate Pro for the mail server.
- Shawn
----------------------------------
Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(858) 452-3696
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