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Greetings all,
Invoice printing problem
From: Mark E. Walker
Date: Wednesday, November 19, 2003
Time: 10:48:59 am
I am having an invoice printing problem from one and only one
workstation.
Here's how it goes:
When I try to print, to any printer, from my workstation, (windows XP,
1Gb
ram, SP1, Filemaker 5.5v2, Optigold 3.3.1) I get double spaced line
items
and they are pushed down on the page. We are using fancy invoices.
There
is a ton of whitespace between the "to assure that your account" line
and
the first line item. I end up with a two page invoice instead of 1. It
doesn't matter how many line items are on the invoice, there's two
pages.
Here's where it gets fun.
Anyone else on the network can print this exact invoice just fine. It's
just my workstation. I can share my printer (a OKI B4200, nice little
laser
by the way) and they can print to it just fine via the network. They
can
log into my account and print to any printer just fine.
Things I have done:
Uninstalled filemaker, optigold, and EVERY printer on my workstation,
reboot, reinstall the OKI printer and FMpro/optigold combo. NO HELP.
Repeated the above procedure, this time going into the registry and
removing
anything remotely resembling filemaker, optigold, or OKI that was
lingering
in the registry.
Images of the invoice pages can be found at
www.lunargravity.net/downloads/invpage1.jpg and
www.lunargravity.net/downloads/invpage2.jpg.
I have the same problem with a Canon Imagerunner 1600 workgroup printer,
and
an old Epson 800 inkjet. The only printer that worked was an old HP
laserjet IV that probably won't now that I've removed the original
driver.
I really don't want to scratch and reload this workstation. The last
time I
did that it took me months to get everything back to where I wanted it.
Any suggestions?
Mark E. Walker
President, Lunar Gravity LLC
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