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Re: Upgrade from PC Auth Hub to WebAuthFrom: Shawn Hogan Date: Friday, November 21, 2003
Time: 11:30:23 amRandy Hinders wrote:
> Yeap, if I manually run a credit card with the front end of PC Authorize =
Hub
> Client and WebAuthorize on the back end it works. But it still fails whe=
n
> run within OptiGold.
>=20
> Here are the logs entries from the WebAuthorize Status:
>=20
> 11/21 08:44:19 Diagnostics started
> 11/21 08:44:20 Running under Service Control Manager
> 11/21 08:44:20 <READY> <READY> <READY> <READY> <READY>
> 11/21 08:44:20 Next automatic batch settle scheduled for 11/22/03 00:00:=
20
> 11/21 08:44:32 Workstation 192.168.1.154 connected.
> 11/21 08:45:27 "53rd~1AA.TRX" opened Next automatic batch settle schedu=
led
> for 11/22/03 00:00:00
>=20
> But when I try to run them from OptiGold I still get this:
> ERROR! (PC Authorize Inter-Application Interface) DDE: A client=EDs attempt=
to
> establish a conversation has failed. (*** PC Authorize may not be
> running.***)
>=20
> On a side note, we are running 3.2.4, but if you haven't changed anything=
on
> the server side for the WebAuthorize plug since that version to the newes=
t
> then there shouldn't be a reason to upgrade. But if you have to make
> changes upgrading to get this to work is not a problem. (We have to
> customize the HTML with every upgrade so we tend to stay a few months
> behind.)
>=20
> If you want to Terminal Server in let me know and I can get you setup.
Nothing has changed with it from Optigold's standpoint... I'll check with
the WebAuthorize manufacturers to see if they made any changes to their
protocol in the newer versions. Maybe they have a new plug-in for it (they
were the ones that wrote the one Optigold uses). So because of that, there
isn't a whole lot I can do as far as debugging it (since they wrote both th=
e
server app and the FileMaker plug-in for it). But I'll see what I can dig
up.
- Shawn
----------------------------------
Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(858) 452-3696
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