Search Again: Re: Adding Payments locking up Optigold From: Shawn Hogan Date: Tuesday, December 2, 2003 Time: 11:20:38 am og-mike@greenbaynet.com wrote: > Whenever we attempt to enter a new payment into Optigold, OG locks up on > the PC that was used to send the payment, and the payment isn't reflected > in database. The information is properly charged through our Credit card > processing software, but OptiGold isn't updating properly, and it must be > restarted each time we attempt to post a payment. > > We are using OptiGold 3.2.5 and PC Authorize 1,1,10,3. It doesn't matter > what PC is used to process the payment (We have tried from a number of > them.) The overall database doesn't seem to be nagatively affected except > that the transaction isn't updated. > > We have tried rebooting the server, we have reindexed the database, have > verified that the server's system resources aren't being maxed out, we > have tried handling these payments from both the main menu as well as > while we are in the client's specific record. The results are the same > regardless. > > Nothing has changed on any of these systems recently that should change > the results from the time that things were functioning until now. > > So I'm stumped. Is there anything I'm missing? If you go to Maintenance & Preferences -> Clean Up -> Validate Record IDs, does anything come up? - Shawn ---------------------------------- Shawn D. Hogan President, Digital Point Solutions http://www.digitalpoint.com (858) 452-3696 --------------------------------------------------- To subscribe, unsubscribe or to search list archive please visit http://www.optigold.com/lists/isp.html ---------------------------------------------------

Messages In This Thread: Adding Payments locking up Optigold by og-mike@greenbaynet.com on Dec 2, 2003 at 8:55:56 am Re: Adding Payments locking up Optigold by Shawn Hogan on Dec 2, 2003 at 11:20:38 am Re: Adding Payments locking up Optigold by og-mike@greenbaynet.com on Dec 2, 2003 at 12:03:04 pm Re: Adding Payments locking up Optigold by Shawn Hogan on Dec 5, 2003 at 12:50:10 pm