Search Again: Re: Adding Payments locking up Optigold From: og-mike@greenbaynet.com Date: Tuesday, December 2, 2003 Time: 12:03:04 pm This corrected the problem. Apperantly the counter for the payment file was out of sequence. Any idea how or why this would've happened? > og-mike@greenbaynet.com wrote: > >> Whenever we attempt to enter a new payment into Optigold, OG locks up on >> the PC that was used to send the payment, and the payment isn't >> reflected >> in database. The information is properly charged through our Credit >> card >> processing software, but OptiGold isn't updating properly, and it must >> be >> restarted each time we attempt to post a payment. >> >> We are using OptiGold 3.2.5 and PC Authorize 1,1,10,3. It doesn't >> matter >> what PC is used to process the payment (We have tried from a number of >> them.) The overall database doesn't seem to be nagatively affected >> except >> that the transaction isn't updated. >> >> We have tried rebooting the server, we have reindexed the database, have >> verified that the server's system resources aren't being maxed out, we >> have tried handling these payments from both the main menu as well as >> while we are in the client's specific record. The results are the same >> regardless. >> >> Nothing has changed on any of these systems recently that should change >> the results from the time that things were functioning until now. >> >> So I'm stumped. Is there anything I'm missing? > > If you go to Maintenance & Preferences -> Clean Up -> Validate Record IDs, > does anything come up? > > - Shawn > > ---------------------------------- > Shawn D. Hogan > President, Digital Point Solutions > http://www.digitalpoint.com > (858) 452-3696 > > > --------------------------------------------------- > To subscribe, unsubscribe or to search list archive > please visit http://www.optigold.com/lists/isp.html > --------------------------------------------------- > > --------------------------------------------------- To subscribe, unsubscribe or to search list archive please visit http://www.optigold.com/lists/isp.html ---------------------------------------------------

Messages In This Thread: Adding Payments locking up Optigold by og-mike@greenbaynet.com on Dec 2, 2003 at 8:55:56 am Re: Adding Payments locking up Optigold by Shawn Hogan on Dec 2, 2003 at 11:20:38 am Re: Adding Payments locking up Optigold by og-mike@greenbaynet.com on Dec 2, 2003 at 12:03:04 pm Re: Adding Payments locking up Optigold by Shawn Hogan on Dec 5, 2003 at 12:50:10 pm