Search Again: New Customer Info Field request From: john@relia.net Date: Tuesday, December 2, 2003 Time: 12:04:27 pm Shawn, please consider adding a new field for "Security ID (SID), SSN or Drivers License#" somewhere under Login/class fields or customer info on the customer info screen. This helps us so that only those customers who know the code or ID info can access information over the phone on their account, make changes, request info, etc. We currently use one of the misc fields but they are drop down fields and not well suited for this. We usually use Drivers License or SSN but it could be mothers maiden name, etc. Please also consider web entry on this field. We generally verify address and phone as well each time a customer calls so we can update our records. The SSN or DL # also assists us in collection problems as well as identification. We are getting more requests from our corporate clients to show that we have extra Homeland security measures in place. Thanks Also, when a reseller account requests a password to be emailed to them from the web, is it going to be sent from the reseller domain? --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.543 / Virus Database: 337 - Release Date: 11/21/2003 --------------------------------------------------- To subscribe, unsubscribe or to search list archive please visit http://www.optigold.com/lists/isp.html ---------------------------------------------------

Messages In This Thread: New Customer Info Field request by john@relia.net on Dec 2, 2003 at 12:04:27 pm Re: New Customer Info Field request by Shawn Hogan on Dec 5, 2003 at 12:48:54 pm Re: New Customer Info Field request by john@relia.net on Dec 5, 2003 at 2:32:14 pm Re: New Customer Info Field request by Shawn Hogan on Dec 5, 2003 at 2:34:01 pm