Search Again: Re: HOLD & CANCEL: Days Past Due in Notes From: David Tanguay - InteractiveOnline.net Date: Tuesday, December 2, 2003 Time: 7:08:12 pm =20 -----Original Message----- From: isp-list@optigold.com [mailto:isp-list@optigold.com] On Behalf Of Shawn Hogan Sent: Monday, December 01, 2003 12:58 AM To: Optigold ISP List Subject: Re: [Optigold ISP] HOLD & CANCEL: Days Past Due in Notes David Tanguay - InteractiveOnline.net wrote: > When an account is placed on hold or canceled, can the past due # of=20 > days be recorded to the Notes section? It would be nice to know how=20 > many days past due an account was before it was placed on hold and/or=20 > canceled. Wouldn't it be based on how far they are allowed to go past due? Also, "past due" can be arbitrary... it could be from expiration date, from invoice creation date, etc. - Shawn Yes only if you didn't give them a grace period. Some customers tell me they are going to pay so I give them a grace period. Then after another week or so they still don't pay I place the account on hold or cancel it. A few more weeks go by and they contact me asking why their account was canceled. It would be nice if I could tell immediately how mqany days past due they were when each action (hold & delete) was performed instead of trying to ficure out the days between the Hold Date & Term Date -Dave --------------------------------------------------- To subscribe, unsubscribe or to search list archive please visit http://www.optigold.com/lists/isp.html ---------------------------------------------------

Messages In This Thread: HOLD & CANCEL: Days Past Due in Notes by David Tanguay - InteractiveOnline.net on Nov 28, 2003 at 4:38:41 pm Re: HOLD & CANCEL: Days Past Due in Notes by Shawn Hogan on Nov 30, 2003 at 10:02:51 pm Re: HOLD & CANCEL: Days Past Due in Notes by David Tanguay - InteractiveOnline.net on Dec 2, 2003 at 7:08:12 pm