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Past due notice errors

From: Tech Support
Date: Wednesday, May 12, 1999
Time: 10:04:31 am

Hi, Shawn,

I have a problem where past due notices are being generated for customers
who are not past due yet. I have checked in General Preferences...Account
to see if anything was changed there...No changes. I've looked at the
customer's account information and that appears correct. I've deleted and
re-added the invoices and they are still coming up past due.

I would have looked at the website archives, but um, server was down at that
moment. Plus, my staff member who knows Optigold is on his days off (figures,
LOL).

Ideas, suggestions?

Maria




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