Search Again: Re: Past due notice errors From: Shawn Hogan Date: Wednesday, May 12, 1999 Time: 10:41:51 am Tech Support wrote: >I have a problem where past due notices are being generated for customers >who are not past due yet. I have checked in General Preferences...Account >to see if anything was changed there...No changes. I've looked at the >customer's account information and that appears correct. I've deleted and >re-added the invoices and they are still coming up past due. > >I would have looked at the website archives, but um, server was down at that >moment. Plus, my staff member who knows Optigold is on his days off >(figures, >LOL). > >Ideas, suggestions? Just double check the customer's expiration date. THat's the main thing it looks at. Also look at the Accounts Preferences, as thats where you set the threshholds for sending past due notices. - Shawn ------------------------------- Shawn D. Hogan President, Digital Point Solutions http://www.digitalpoint.com (619) 452-3696 ------------------------------------------- To subscribe, unsubscribe and list archive please visit http://www.optigold.com/lists -------------------------------------------

Messages In This Thread: Past due notice errors by Tech Support on May 12, 1999 at 10:04:31 am Re: Past due notice errors by Shawn Hogan on May 12, 1999 at 10:41:51 am Re: Past due notice errors by Tech Support on May 12, 1999 at 2:05:24 pm Re: Past due notice errors by Shawn Hogan on May 12, 1999 at 2:17:09 pm Re: Past due notice errors by Tech Support on May 14, 1999 at 1:11:41 pm Re: Past due notice errors by Shawn Hogan on May 14, 1999 at 1:22:29 pm Re: Past due notice errors by Frank on May 14, 1999 at 2:12:36 pm Re: Past due notice errors by Shawn Hogan on May 14, 1999 at 2:17:23 pm Re: Past due notice errors by Alexi Touloumis on May 14, 1999 at 5:10:27 pm Re: Past due notice errors by Shawn Hogan on May 14, 1999 at 5:16:14 pm