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duplicate invoice_id

From: Colin Rees
Date: Monday, December 8, 2003
Time: 10:31:32 am

Shawn,

Running invoices in batch mode a week ago and one of our Credit Officers
happened to have two printed invoices on their desk and went into these
accounts. Maintenance was needed on one of these invoices which they
performed flawlessly (data entry error on initial invoice which was being
corrected). Credit officer then noticed when they sent the invoice to
printer, then went into another account it changed the invoice on that
customer.

I suspected it had to be behind the scenes..dumped out "Invoice_data" from
"Maintenance & Preferences > Export Raw Data and queried the "invoice_id"
and yes sir a duplicate emerged. id of 16040 tied to two separate invoices.

Q) Any ideas as to how that could happen?
Q) More importantly how can I fix?

PS- This is the only duplicate in our database of "invoice_id".
Thanks

Colin Rees



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