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Re: Questions (requests?)
From: Melissa Starnes
Date: Wednesday, May 12, 1999
Time: 12:05:23 pm
> -----Original Message-----
> From: isp-list@optigold.com [mailto:isp-list@optigold.com]
> Sent: Monday, May 10, 1999 11:06 PM
> To: Missy
> Subject: [Optigold-ISP] Questions (requests?)
>
>
>
> Ok, a few quickies:
>
> 1: Optigold opens real slow when we are using the runtime to connect to
> our server running FM Por Server 3.0. I know it opens really fast using
> Filemaker Pro 4.0 instead of the runtime, but we can't use FMPro
> (without paying more money) because we don't have enough licences. Is
> there anyway to speed up the runtime, or is there a newer version of the
> runtime out?
I am running the FM Pro Server 3.0 and it still takes a little bit to open
and close Optigold. Any suggestions?
>
> 2: We ran our first invoicing and customers were freaking out at the
> expiration date on the invoice. Is there a way to change that to due date
> or something else? I thought I remember seeing something about this on the
> list, but I couldn't find it.
>
> 3: For customers that receive only e-mailed invoices, is there a way for
> optigold to print them an invoice if their account has been put on hold or
> cancelled? The problem is that they can't receive e-mail if their account
> is disabled.
Good Point !!!!!
>
> 4: How does Optigold handle when a credit card is rejected, using PC
> Authorize HUB? Does it actually tell the customer that their card has been
> rejected, or does it just show on their invoice that no money was taken
> out?
>
> 5: We are still having a problem with Optigold not sending about half the
> e-mails. We verified that the addresses are correct. We tried increasing
> the wait time between e-mails, but that doesn't appear to be the problem.
> Has anyone else noticed this problem with their mail server? We are
> running qmail.
>
> Thanks in advance,
> Troy
>
> _______________________________Troy Harris_______________________________
> Network Administrator - Digitaldune Networks - http://www.digitaldune.net
> 2521 E. Gila Ridge Rd. / Yuma, AZ / 85364 / (520) 344-1110
>
> tharris@digitaldune.net / tharris@happybox.nu / tharris@radiohead.net
> _________________________________________________________________________
>
>
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