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Re: Weird things

From: Shawn Hogan
Date: Thursday, May 13, 1999
Time: 10:56:24 am

>Hi Shawn,
>I have a couple of questions that might be interesting in a weird sort of
>way...
>
>1) I have lost all of my icons and my checkmarks on the mainmenu
>screen....but I get them back if I enter a new customer, but if I go back
>into the "Customer Info" and get out of it, I lose them again.....
>I have not changed anything in my profile, or my preferences, it just
>started happening.

Go to My Stuff on the main menu, then go to Preferences.

Sounds like you (or someone who has access to edit employees) set the
"Main Menu Selection" to 'Fastest' ('More Info' is the default).


>2) We have a certain customer that has cancelled and since our last reindex
>we cannot delete the account.
>We click on the button to delete account and all it does is *flash* for a
>second then it does nothing.
>Also on the same account, we tried to enter a payment by clicking on "New
>Payment" button in the payment screen, and it does the same thing, just
>flash and then nothing.
>
>These are the most recent *weird* things that we are experiencing and we are
>just wondering if we have a currupt file somewhere, and how do we fix it?

Is it specific to that one customer? If so upgrade, as upgrading checks
for problems with the database and fixes them as needed automatically.

Mmmmm... have you guys got FileMaker Pro Server up and running yet?
{grin}

- Shawn

-------------------------------
Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(619) 452-3696


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