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Re: having salespeple and employees use optigold interface over the w eb

From: Shawn Hogan
Date: Thursday, May 13, 1999
Time: 7:14:33 pm

Matt Lemsing wrote:

>I have finall got the web interface working for customers in so far as
>it gives them their account details etc, but one thing i cant seem to do
>is have salespeople and employees login via the web and then "use"
>optigold as if they were doing so locally...? What am i doing wrong..?

http://yourcomputer/index.html = customer web interface, authenticated by
the customers login/passowrd

http://yourcomputer/tech.html = tech support web interface, authenticated
by the employee login/password

http://yourcomputer/sales.html = salesperson web interface, authenticated
by the salespersons customer account login/password

http://yourcomputer/add.html = online signup, no authentication required

http://yourcomputer/phone.html = dialup phone number lookup system, no
authentication required

http://yourcomputer/clock.html = employee timeclock, authenticated by the
employee login/password

The phone and clock web interface portions won't be publicly available
until 1.8.9... {looking at clock} Which is 4 or 5 hours away from being
released.



>I have tried adding another salesperson, but when it asks for their
>login, it gets you to select from the usernames of customers..whats
>happening here....?

If you want salespeople to use the salesperson web interface, you must
link the salesperson to their customer account (for authentication
purposes).


>and i cant seem to be able to authorise any employees... any ideas..?

Employees are only authorized with the tech support web interface.

http://yourcomputer/tech.html

- Shawn

-------------------------------
Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(619) 452-3696


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