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Re: Account Class "ALL"

From: Shawn Hogan
Date: Wednesday, December 31, 2003
Time: 1:49:26 pm

Michael Baird wrote:

> We've recently started using the account class functionality of
> optigold. I've got some products that I wish to appear to all account
> classes, and my understanding was I could just specify the class ALL, in
> order for this product to be selectable by all clients. This is not the
> case (Optigold 3.25), specifying "ALL"(without the quotes), does not
> result in the product being available for the customer.
>
> If I go ahead and specify all of the account classes for each product it
> does work, they can be added as a billing item, needless to say I'd
> rather not do that, and just specify ALL for the product codes that I
> don't want to be class specific.

You certain everything is setup right for the product? It's a billing cycle
item, etc.? I just tested it and it seems to be working normally with the
"ALL" option.

- Shawn

----------------------------------
Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(858) 452-3696


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