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Re: Account Class "ALL"From: Michael Baird Date: Wednesday, December 31, 2003
Time: 3:25:31 pmYes, it was a billing item, if I specify the account class specifically
in the product, it shows up as an addable billing item in the dropdown.
I'm specifying ALL without the quotes, I didn't try "ALL", maybe I
should if that makes a difference.
Regards
MIKE
> Michael Baird wrote:
>
> > We've recently started using the account class functionality of
> > optigold. I've got some products that I wish to appear to all account
> > classes, and my understanding was I could just specify the class ALL, in
> > order for this product to be selectable by all clients. This is not the
> > case (Optigold 3.25), specifying "ALL"(without the quotes), does not
> > result in the product being available for the customer.
> >
> > If I go ahead and specify all of the account classes for each product it
> > does work, they can be added as a billing item, needless to say I'd
> > rather not do that, and just specify ALL for the product codes that I
> > don't want to be class specific.
>
> You certain everything is setup right for the product? It's a billing cycle
> item, etc.? I just tested it and it seems to be working normally with the
> "ALL" option.
>
> - Shawn
>
> ----------------------------------
> Shawn D. Hogan
> President, Digital Point Solutions
> http://www.digitalpoint.com
> (858) 452-3696
>
>
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