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Re: Suggestion

From: Shawn Hogan
Date: Friday, May 14, 1999
Time: 1:22:09 pm

N.B. Del More wrote:

>Could you add a feature to OG that will auto-magically add the customers
>balance due to the paid amount field when processing a manual payment?
>
>It's a pain having to cancel out of the process because you forget what the
>amount due was.

It used to be that way. But it was removed.

It was making the data entry people "lazy" and they weren't actually
looking at the payment amount on checks. So if someone didn't send
exactly what their balance due was, then their account was getting
credited incorrectly.

Payments should only be posted based on money/checks you collect from the
customer, and shouldn't based on their balance due anyway. It most cases
it WILL be the same as the balance due, but instead of looking to the
balance due to see how much to post, you should look at how much the
customer gave you.

- Shawn

-------------------------------
Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(619) 452-3696


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