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Re: Sequential Credit Card Declines

From: Shawn Hogan
Date: Monday, January 5, 2004
Time: 6:05:10 pm

Erich Zigler wrote:

> We have a customer whose credit card was declined.
>
> We currently have "Sequential Credit Card Declines Before Set Billing
> Use to None" at 2, same with Debit Cards.
>
> However I have a customer who has had 8 sequential denies. Why isnt
> their Billing Use changing?

What credit card processing gateway are you using? Is it working for any
customers as far as you can tell or is it specific to the one customer?

- Shawn

----------------------------------
Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(858) 452-3696


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